FAQ

Frequently Asked Questions (FAQ) for a Cosmetic Packaging Company:

1. What kind of cosmetic packaging containers does your factory produce?

Our factory specializes in producing cosmetic packaging containers, including Acrylic bottles, vacuum pump bottles, lotion bottles, cream jars, facial mask jars, hand cream tube, lip balm tube and more.

2. Do you offer custom packaging solutions?

Yes, we offer custom packaging solutions to cater to individual needs of our customers. Our team of experts will work with you to create packaging that is unique, functional and attractive.

3. What is the minimum order quantity?

The minimum order quantity depends on the type of packaging material and design. Please contact us for further information.

4. What is your lead time for production?

Our lead time for production can vary depending on the quantity and complexity of the order. Generally, it takes 7-20 days for production after finalizing all design and specifications.

5. Do you have any quality control measures in place?

Yes, we have strict quality control measures in place to ensure the highest level of quality for our products. We perform 100% inspection on all products before shipment.

6. What is your return policy?

We endeavor to provide our customers with products that meet their expectations. In the unlikely event that there is a defect with our products, please contact us within 7 days of receipt to discuss a return or replacement.However, we do not accept returns or exchanges for non-defective products.

7. What is your payment process?

We accept various forms of payment, including bank transfer, credit card payment and Western Union. A 50% deposit is required upon confirmation of the order and full payment is required prior to shipment.